4/7/2010 10:28 AM (PST)

Hi Robert,

The company has a D- rating with the BBB and a 2 star rating on TrustLink. Did you sign a contract stating the down payment was non-refundable, or did the company promise you in writing that it was refundable? Depending on the circumstances, you may wish to try filing a complaint with the BBB and see if you can get a response or filing in Small Claims Court.

4/13/2010 8:42 PM (PST)

THEY ARE FLAT OUT THIEVES. DON'T DEAL WITH THEM THEY WILL STEAL YOUR MONEY AND THINK IT'S OK AND NOT DO ANYTHING THEY TELL YOU THERE GOING TO DO AND WHEN YOU CALL TO COMPLAIN THEY SAY THEY WILL HAVE SOMEONE CALL YOU BACK AND NOT GIVE YOU A REFUND BUT IF WE CAN GET ENOUGH PEOPLE TOGETHER WE CAN FILE A CLASS ACTION LAW SUIT THEY CHARGED ME $298.00 AND I AM FIGHTING RIGHT NOW TO GET A REFUND WISH ME LUCK