10/19/2010 11:34 AM (PST)

Hi Luanne,

We have had a couple other questions from consumers on the forum that indicate the company charges an upfront fee for their services. It has been illegal in California since October 2009 to do so.

Have you tried calling a HUD-approved nonprofit housing counselor? You can speak with a certified counselor by calling 888-995-4673. They can evaluate your housing options, open lines of communication with mortgage lenders, negotiate a loan modification, and help you with household budgeting, all at no cost.

also preventloanscams.org