Ron P.'s review of Edwin Novel Jewelry Design

Edwin Novel Jewelry Design

Preferred Members
4.6 star rating 2274 miles
South Bay Gold
4.5 star rating 2286 miles
PeopleG2 Background Checks
5.0 star rating 2257 miles
Elizabeth Shutters
4.8 star rating 2224 miles
Customer Reviews & Ratings
Complaint Posted 12/31/2020
. 1
. 0
Fake Company
I ordered a ring on 12/15 and paid for 2 day shipping. On 12/18 i called to check on my order. The person I spoke to said they where waiting for the certification to come back and would shop either 12/21 or 12/22. I called again on 12/22 this time a different person answered. Told me the same story and assured me they would ship it over night so i could have it Christmas Eve. I Called them on 12/23 this time someone different answered and told me they are still waiting for the certification. That I probably would not see it until after the new year. I told them this was unacceptable and to cancel my order. They said they would refund my money. I have spent numerous hours trying to get ahold of these people now. No one is answering the phone calls I have sent numerous emails and not 1 answered. I saw a review on the Better Business Bureau website about a person not getting thier refund for over 9 months. I have filed a claim with my credit card company for fraud and I am reporting this to the Better Business Bureau. I truly believe this company is a fraud and any of the good reviews are all made up. I will never buy anything on line again. I went to a local jewelry store and made a purchase. Like they say IF ITS TO GOOD TO BE TRUE IT PROBABLY IS A RIPOFF.
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website Email
Contact   Lisa Lee Other  
© Copyright 2017 TrustLink All Rights Reserved.