Jeffery S.'s review of Edwin Novel Jewelry Design

Edwin Novel Jewelry Design

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Customer Reviews & Ratings
Complaint Posted 1/5/2021
. 1
. 0
Hasn't delivered on one thing!
I realize that their is a pandemic so I called before I placed my order. On Dec 9th I was guaranteed and assured that if I placed an order it would be delivered before Christmas. I called back on Dec 23rd to confirm and was told it was in transit. It's January 5th now and it's still not here. After several attempted calls I finally got through and was told that they would promptly refund the amount that I paid for shipping since the order is running late. It turns out that was also a lie. So to sum things up... They took my money, ruined Christmas, lied about my refund and I still don't have my order. If there was any way to give negative stars on a review I would do that!
 
 
 
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
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