Customer Reviews & Ratings
Complaint Posted 7/25/2012
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Run the other way!
Run the other way before you buy from this site. I shop for almost EVERYTHING on line and have never written a bad review before. I ordered an RC helicoptor which ran for less than two days. On the secod day of flying only in the house it fell from the air and there was a distinct smell of burnt wires. Though it had been less than two days I was told I was out of luck. Their very prominantly displayed 30 day warranty does not apply if the box has been opened. That is not a warranty, that is a return policy. To make matters worse, when I contacted them by phone to discuss this matter, the representative manager hung up on me and despite my return call, I never heaard back from them. They had my money, so there was no need for them to talk to me again. What a shame in this business climate that customers who are actually spending money are treated so poorly.
 
 
 
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Additional Business Information
Hours   9:00 am - 5:00 pm Mon. - Fri. Pacific Time Phone   (877) 341-7370 Address   24700 Avenue Rockefeller
Santa Clarita, CA 91355
Website   http://www.hobbytron.com Email   ben@hobbytron.com
Contact   Ben Ibarra Other  
 
 
 
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