Brian M.'s review of Westlake Financial Services

Westlake Financial Services

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Customer Reviews & Ratings
Complaint Posted 8/16/2012
. 1
. 0
I would rather go to the DMV!
A true Corporation, seemingly nobody cares. Trying to be treated like a person with this company is hopeless.
Long hold time on the phone. They ready don’t want to talk to people. “Oh, I’ll send an email to that department and they will respond to your request within 24 hours” is a typical response. Stay away!! BM
 
 
Business's response - by Stephanie Mon 8/20/2012
Thank you for sharing your feedback with Westlake Financial Services, Brian. We take all of our customer’s concerns seriously. We apologize for the negative experience that you had with our company. We do not support this type of customer service. We have been working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-919.
 
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Additional Business Information
Hours   Monday - Thursday 6:00am - 9:00pm PST Friday 6:00am - 7:00pm PST Saturday 6:00am - 2:00pm PST Phone   (888) 739-9192 Address   P.O. Box 76809
Los Angeles, CA 90076
Website   http://www.westlakefinancial.com Email   bmoreno@westlakefinancial.com
Contact   Brenda Moreno Other  
 
 
 
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