Sebastiano C.'s review of West Coast Customs

West Coast Customs

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Complaint Posted 1/28/2011
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Review 1/28/2011
January 27th 2011

Re: West Coast/Wrench clothing $ 50 on Jan. 06

To whom it may concern:

On Jan. 06 2011 while driving we called up West Coast Customs to see if they could give us a quick tour of the facility being I was from NY. Mike said it shouldn’t be a problem if we came by in an hour. So we did. When we got there we announced ourselves and my friend, Reyna, looked over the sales department and other areas that were accesable to the public. Never, Ever did anyone mention a fee of any kind nor was there any sign of any kind posted anywhere saying the aforementioned.

When Bid Dane arrived to give us a tour, he too, never mentioned a fee or asked to see if we paid or anything of the kind. We spent about 20- 30 minutes seeing the shop and meeting some of the workers and were done. Just as we were getting ready to exit the facility Mike’s partner at the desk was yelling at us saying we have to pay $50 for the tour we took and that mike told us of the fee over the phone. I told him no he didn’t!! Reyna and I were beside ourselves. I asked why there wasn’t any sign posted or tickets issued and to speak with Mike. Of course Mike wasn’t around and was busy according to his partner. What this guy did was pull out this tattered piece of paper in plexiglass, from underneath the desk and showed us the fee schedule which wasn’t anywhere when we got there. At this point Big Dane is hovering over us and pointing to the from desk. He is West Coast’s Pit Bull to make sure everyone does there job. He is about 6’6 and 370lbs. We felt threated for our safety and decided to sign under duress with my Visa Card . The charge came up under WRENCH CLOTHING, which I don’t know why because we didn’t buy anything.

If you need further clarification or elaboration, please, feel free to contact me.

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