eHarmony, Inc.

1.2 star rating Rating - based on 48 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/17/2012
trouble opting out
as a dating service they are fine, but after that - try to get off their email lists - it is impossible. the spam level is amazing. Read More »
 
 
 
Complaint Posted 2/20/2012
Eharmful criminals
Criminals, scammers, meal hunters etc. love Eharmful site. I've been robbed by a member of Eharm and after submitting a police report I provided it to Eharm, but they kept the thieving female and ignored my police report about her. I'm a straight... Read More »
 
 
 
Complaint Posted 10/25/2011
Review 10/25/2011
Like others, I would give eHarmony a zero star rating if I could. I am in a six month contract...for the first few days I would receive 7 or 8 new matches a day, now, less than two weeks later, I have gotten two matches in the past few days. Pleas... Read More »
 
 
 
Complaint Posted 3/28/2011
Review 3/28/2011
I have paid for a total of six months of service from eHarmony, in two separate 3 month transactions. I took a lot of time to make my profile, posted lots of photos, and logged in regularly to review my matches. I initiated contact with dozens of... Read More »
 
 
 
Complaint Posted 3/26/2011
Review 3/26/2011
I bought a one month sub about 3 hours ago and found so many things wrong immediately that I'm now on the BBB site reading these terrible reviews. If one wishes to sign for only one month you must follow a very convoluted set of instructions to in... Read More »
 
 
 
Complaint Posted 2/22/2011
Review 2/22/2011
Perhaps eight months ago I started getting emails from eHarmony. Despite maybe 2 dozen requests to take me off of their email mailing list, it never happened. After over two months I finally was able to get someone to DO something. Since I've onl... Read More »
 
 
 
Complaint Posted 2/21/2011
Review 2/21/2011
Horrible service and opaque terms claim to strip you of your consumer rights and of your money. Clause 11 of the Terms of Service reads that Eharmony can hold you in breach of their terms but that it does not have to disclose what those exact term... Read More »
 
 
 
Complaint Posted 2/18/2011
Review 2/18/2011
Six years ago I had a great experience with eHarmony. I met my wife, and we've been married for over 2 years now and are extremely happy. I had such a positive experience that I have convinced a few friends to try also. Last year I bought a 6 mont... Read More »
 
 
 
Complaint Posted 1/15/2011
Review 1/15/2011
This company is a fake and a joke. The men that I met on here were jerks. One of them actually was a stalker who wasn checdking up on me on facebook. The other just used me until he got what he wanted than he just left and I'm still waiting for hi... Read More »
 
 
 
Complaint Posted 1/9/2011
Review 1/9/2011
I think this site is nothing short of total joke! 98% of my matches are from canada! I think this site is way over rated and dont seem to really pute forth any effort whats so ever to find you this perfect match. So please,if you haven't signed up... Read More »
 
 
 
Complaint Posted 11/25/2010
Review 11/25/2010
I paid Compatible Partners $400 for a one year term, 6 months ago. Compatible Partners is the Gay and Lesbian site, hosted by eHarmony. 6 months into my subscription, they canceled it on me without providing any reason nor offering any sort of ref... Read More »
 
 
 
Complaint Posted 10/18/2010
Review 10/18/2010
They provide no option to stop auto renewing a subscription. I attempted to cancel a three month subsciption and was unable to until the subscription expired. They auto renewed the subscription the second the other expired leaving me NO POSSIBLE W... Read More »
 
 
 
Complaint Posted 10/3/2010
Review 10/3/2010
eHarmony knowingly engages in deceptive business practices. They match active, paying subscribers with inactive individuals. What this means is that by using the service's communication features, you may be contacting an individual that has not us... Read More »
 
 
 
Complaint Posted 9/23/2010
Review 9/23/2010
Why do you have to give even 1 star to a company like eHarmony? I signed up for a 3 month plan and then tried to change my settings so it would not auto-renew. There is no way to stop it once you sign up. They charged me 24 hours prior to the expi... Read More »
 
 
 
Complaint Posted 9/20/2010
Review 9/20/2010
All of the reviews here are true. Do NOT sign up unless you: 1. want to be contacted by random losers from across the country with no commonalities or compatibility whatsoever. 2. want to be charged for continuing subscriptions even when you opt o... Read More »
 
 
 
Complaint Posted 7/14/2010
Review 7/14/2010
I signed up for this on recommendation from friends, as I have no time to meet anyone. I read the terms of service and within it, it said that I had 3 days to cancel and receive a full refund. All I needed to do was send a letter to the address li... Read More »
 
 
 
Complaint Posted 6/8/2010
Review 6/8/2010
RIP-OFF. I PAID THEM 200 DOLLARS FOR A 6 MONTH MEMBERSHIP AND WAS VERY DISAPPOINTED. THE SEARCH RADIOUS WAS COMPLETELY OFF EVEN THOUGH I LIVE IN THE CENTER OF THE CITY OF CHICAGO AND ONLY GOT ABOUT A DOZEN HITS WITHIN THAT 75 MILE RADIUS WHICH IS... Read More »
 
 
 
Complaint Posted 4/9/2010
Review 4/9/2010
WOW! Can I put zero stars? This company is a total fake and FRAUD! It's full of empty matches who have probably wised up and canceled their subscriptions years ago. They only give you a 3-day cancellation period, because it takes about a week or s... Read More »
 
 
 
Complaint Posted 3/13/2010
Review 3/13/2010
Wow, this company is bad. Guys there is a reason there is a three day cancel date. They are using that to their advantage, by time you figure out that you don't want their service, its to late. BBB rates them as a A but look at all the complaints.... Read More »
 
 
 
Complaint Posted 1/14/2010
Review 1/14/2010
Today I was shocked to find out I recieved a copy of Maxim magazine in my mail.
I contacted Maxim at 1-800-829-4321 to find out how I was subscribed. They were polite and informed me that it was billed through an eHarmony subscription. I had subs... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 951-2023 Address   2401 Colorado Avenue, Suite A200
Santa Monica, CA 90404
Website   http://www.eharmony.com Email   betterbusiness@eharmony.com
Contact   Donna Lonigro Other  
 
 
 
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