terese l.'s review of AirTro, Inc.

AirTro, Inc.

         
Customer Reviews & Ratings
Complaint Posted 5/18/2011
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Review 5/18/2011
Terrible company. Hired to build a new curb for fully functioning A/C unit. In process broke seal on plenum. Failed to diagnose correctly over 3 month period (hot summer)--suggesting several unneccesary and costly "repairs" (approx $1000) which failed to remedy actual problem. Hired new company which diagnosed and repaired on first visit. Very dishonest--please don't use.
 
 
Business's response - by RobertHon 5/19/2011
We agreed to do minor roof repairs on an older air conditioning system. We discovered it also leaked refrigerant and had leaky ducts. Terese disputed our findings, and hired another contractor who found the same problems. She decided to use his services. We gave her a partial refund and were happy to see her go.
 
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Additional Business Information
Hours   Monday through Friday - 7:30 am to 4:30 pm Saturday - 8:00 am to 2:00 pm Phone   (626) 357-5311 Address   1630 South Myrtle Avenue
Monrovia, CA 91016
Website   http://www.airtro.com Email   bobhelbing@airtro.com
Contact   Robert Helbing Other  
 
 
 
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