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Review 9/1/2011
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I have been trying for more than a month to get the Internet working again reliably. It's on then off and speed is very slow. They can't seem to fix it. Even the level 2 techs. And I have spent hours on the phone on hold waiting for someone to give me customer service. I have to talk to a level 1 first then they tell me the level 2 will call back within 2 hours. I got the call the next day (14 hours late). The last time I called I waited 48 minutes for service and gave up. I have been with this company for three or four years with mixed success. Now I'm going to sonic.net.
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