steve f.'s review of Knovelty, Inc.

Knovelty, Inc.

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Complaint Posted 8/15/2011
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Review 8/15/2011
I bought a $2800 CARE massage chair, and sales said it came with 5 years part and labor in home service warranty. within the 1st year of use, the music mode broke, and I called for service, he never shown up and always hung up my phone call and then after 3 years of use, the motor was broken, and I called that stupid guy named Andy, he said the part is not available anymore, we can't do anything to your chair and hung up the phone on me. very rude and bad attitude! so even within warranty period, this company never came fix a single problem. Don't get into the trap they advertised online. stay away from this company.
 
 
 
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Additional Business Information
Hours   Phone   (714) 792-3800 Address   1060 Richfield Road
Placentia, CA 92870
Website   http://www.knovelty.com Email  
Contact   Other  
 
 
 
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