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Business's response - by Simply R.on 7/12/2011
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We're sorry the comfort level of the mattress and the service did not meet your expectations. We do offer an in-home trial period to ensure the comfort and satisfaction of every customer. Our expanded customer service team is dedicated to consistently deliver answers and address any concerns for each and every customer. Please call us our customer service team directly at 866-937-7044 with your invoice number so we investigate further your experience with us.
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