Customer Reviews & Ratings
Complaint Posted 6/7/2018
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Do not trust these people
I went to this rehab in 2013 and I could not have had a worse experience, some of the things that went on were not acceptable at all. They broke HIPPA laws every single day, and did things that were not morally right. I have put those things in the past and chose to move on with my life, but if you ask me I will tell you the truth. That being said, last night I was invited to like and review a page for spencer recovery on faceboook, so like i have before, and will now do many more times, I wrote to be aware of the scam that they run and to not send your loved ones there, witch I have every right to do. So about five minuets after I left my review I start getting messages from the admin of the page who I believe works at the front desk at their florida location, she is extremely rude to me. She said things like "you must have been kicked out because you relapsed and your mad now" (witch is not true I was sober for over a year after I left spencers) "shut the fuck up little girl" "if you were there and you knew it was a scam thats fucked up get the fuck out of here" "I heard you left because you got fucked over on money or something" "your an example of a lost little girl" and so on and so forth I told her my side of the story and she said "oh please" then when I told her I would be contacting spencers about this conversation she started apologizing over and over and swearing up and down that she was just upset because she thought i was just lying because i got kicked out and that she believes me now. Then she blocked me on Facebook after getting no response from me and reported my review for bullying and harassment and i got locked out of my Facebook for 24 hours.... makes sense right? I want to add into this that I have been sober for over two years and am doing very well in my career and personal life. I would have been willing to change my views on spencer if she had messaged and told me about all of the positive things that have happened and improvements that they have made, but instead THIS COMPANY (because she represents them) chose to harass me and make me uncomfortable. I would never gone out of my way to write a review like this, I actually have never used this site before, but after the way they treated me SO many years after I left, it just proves that they have not made any changes and i fear for anyone who goes here. Please be aware of the scam they run, it is not worth the heart ache and head ache this place will bring upon you.
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