Moss & Company, Inc.

2.0 star rating Rating - based on 16 reviews & complaints
 
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Property Management
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/5/2020
Absolutely the Worst
Good luck finding a more negligent management company. They are extremely unresponsive. There's been nothing but problems at my building ever since they took over. Read More »
 
 
 
Complaint Posted 6/29/2020
Non Responsive
Management failed to forward me a delinquent HOA payment notice and I was slapped with hundreds of dollars of legal fees. I cancelled my service with them but it took two months for them to answer calls and communicate with my new management compa... Read More »
 
 
 
Review Posted 8/18/2019
Very well Trained Managers
I have nothing but good things to say about the people who work in the management office at the building I live in.Joe is especially helpful. Read More »
 
 
 
Complaint Posted 7/20/2019
Moss & Co. made renting impossible
Tried to rent an apartment in Marina Towers in Marina Del Rey, Ca. I initiated contact with their property manager ‘Negina Samadi’ in March 2019, indicating I’d like to rent from June thru October. Every email was returned stating it was not possi... Read More »
 
 
 
Complaint Posted 7/3/2019
MOSS & COMPANY...BEWARE!!!
Moss & Co. are a group of bullies and thieves...do not rent from this company!! Lived in a rent controlled complex managed by these bullies...inconsiderate, thoughtless and arrogant, thinking the rent control rules don’t apply to them or the sluml... Read More »
 
 
 
Review Posted 6/22/2019
Very Friendly & Professional
My company has worked at many Moss & Company buildings. The managers are all very helpful and we are always paid in a timely manner. Read More »
 
 
 
Review Posted 6/6/2019
Professional Management Company
Very harpy where I live since Moss & Company took over!! Read More »
 
 
 
Review Posted 6/5/2019
Very Happy with building management
I have been very happy with he building and manager . Very professional staff. 5 stars all around!! Read More »
 
 
 
Complaint Posted 10/6/2018
Moss and Company/Sophia Ridge Apartments
Manager doesn’t care about the contract rules... I have lived here 20 years and this building has turned into a constant party house... Low income residents are discriminated against while the full paying residents are allowed to do whatever they... Read More »
 
 
 
Complaint Posted 6/12/2018
Such a bad experience with them moss and company
Please don't trust this company.they are so nice with you in the first place. When move out they didn't returned your deposit and charged me and the new tenant and the previous people who lives in the unit before us . they charging all of us tripl... Read More »
 
 
 
Complaint Posted 2/6/2017
Dishonest and hidden fees
BEWARE - our apartments were recently switched over to Moss & Company who raised our rent severely unless we signed a new lease. Since the new lease would only slightly raise our rent, we went with the lease. As usual, we dropped our rent off on... Read More »
 
 
 
Complaint Posted 10/11/2016
FRAUD, MISREPRESENTATION, PROVIDING FALSE INFORMATION TO THE CITY INSPECTORS, RENTING UNINHABITABLE UNITS TO THE TENANTS
MY WIFE & I MOVED TO 5101 BALBOA BLVD., APT.# XXX ENCINO, CA 91316 ON 08/01/2015. AFTER WE MOVED IN WE NOTICED THERE ARE SOME REPAIRS SUCH AS CENTRAL AIR NOT FUNCTIONING , HEATING & COOLING NOT FUNCTIONING, DISHWASHER NOT WORKING, UNIT WAS NOT PAI... Read More »
 
 
 
Complaint Posted 8/26/2016
Moss and Company Practice Unethical and Illegal Business Practices
Moss and Company is a property management company that manages properties for owners and Moss has bought a few of their own, under Chris " ratface" Gray and his mom, Cindy Gray, the properties they bought, basically the tenants are paying the mort... Read More »
 
 
 
Complaint Posted 6/23/2016
Forced to move for no reasons
Moss motto 'Your home is our business' should be follow by 'It will cost you until you leave' because your home is clearly not yours but theirs & you are paying rent for their luxury to make you miserable before they simply kick you out. So don't... Read More »
 
 
 
Complaint Posted 2/16/2012
Moss is with AUM in fraudulent billing
Much like the other review I read: "3) Chances are you will be paying water, trash and sewer monthly through a 3rd party service provider called AUM. It is a ratio utility billing system. My problem with this is there is no transparency to this p... Read More »
 
 
 
Complaint Posted 11/10/2010
Review 11/10/2010
DO NOT RENT ANY APARTMENTS MANAGED BY MOSS & COMPANY. Negative Experience:- 1) Moss & Company has a poor response to maintenance requests: average response time 1-2 weeks to fix a leaky faucet. 2) Moss & Company employ unqualified or sub-par m... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (818) 990-5999 Address   15300 Ventura Blvd. Suite 405
Sherman Oaks, CA 91403
Website   http://www.mosscompany.com Email   cindygray@mosscompany.com
Contact   Cindy Gray Other  
 
 
 
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