Complaint
Posted 9/13/2023
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1 Review
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0 Question
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0 Answer
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Trustlinker since 09/13/23
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ORLANDO, FL
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Horrible Customer Service
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Where to start...contacted them about replacing an LOA that was lost for a large (very large) Mohammed Ali display (robe, shorts, glove all signed). Purchased at a high-end charity auction in LA years ago. Rep said they could do it using photos as... Read More »
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Complaint
Posted 4/10/2021
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/10/21
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LEMON GROVE, CA
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DO NOT TRUST!!!
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I sent in a Derek Jeter rookie card to be graded. I chose the express grading process. The length of time was ridiculous as I waited nearly 2 months to get my card back. When I opened the box, I was shocked to see not only did they not grade the c... Read More »
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Complaint
Posted 2/21/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/21/18
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WINSTON SALEM, NC
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No accountability
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PSA will not take responsibility if they damage your item. They also will not honor turnaround times. Send in a 30 day submission? See it in two months. Send in a 10 day submission? See it in a month. Little to no customer service skills. Read More »
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Complaint
Posted 4/28/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/28/16
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ENDICOTT, NY
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Court finds PSA Found Liable for Damaged Ticket
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Follow-up. The New Jersey Civil Court, MID SC-001323015, Middlesex County, NJ in the case Kunz vs. PSA did rule that PSA was liable for the damage caused to a rare ticket that was submitted to PSA.
The Court ruled that while PSA held control and... Read More »
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Complaint
Posted 11/12/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/12/15
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ENDICOTT, NY
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Damaged Ticket
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I hand delivered 8 of my best unused signed tickets to PSA/DNA right to their offices. Ten weeks later, one of those tickets was severely damaged. A large 1/2 inch tear in one rare (POP 1 of 1) ticket, some black marking, and some indentations on... Read More »
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Complaint
Posted 1/8/2015
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 01/08/15
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POTWIN, KS
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No longer trustworthy or useful
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I have dealt with PSA for well over 10 years -- grading thousands of cards over the years. And while I received decent service say 5 or 7 years ago -- its a very different story now. Here are my opinions... My biggest complaint (among many), is ho... Read More »
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Complaint
Posted 10/29/2014
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1 Review
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0 Question
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1 Profile View
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0 Answer
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Trustlinker since 10/29/14
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NEW BRAUNFELS, TX
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Thieves
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Sent in 3 Derek Jeter Rookies after Mr. Orlando stated they could be worth $33K Two had dings on the lower corner one was flawless...I used a lope to check. All three came back with dings on the corner...one was either damaged or swapped out. Will... Read More »
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Review
Posted 1/28/2013
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 01/28/13
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Complaint
Posted 1/7/2013
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 01/07/13
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There So Called Experts Don't know a Damn Thing
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In the beginning of December I sent my signed Ichiro Suzuki baseball to PSA/DNA in Newport Beach, CA.
I got the baseball back last week & the letter said "You submitted an Ichiro Suzuki signed baseball. After a thorough examination of your item d... Read More »
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Review
Posted 9/29/2012
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1 Review
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0 Question
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64 Profile Views
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0 Answer
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Trustlinker since 09/29/12
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Not always right
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I sent in a team signed Yankee jersey from the 2011 team and had pictures of the signing and sent this jersey and $175.00 to PSA just to have this in case it was ever sold. Knowing it was a real jersey I was excited to have this returned. It came... Read More »
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Complaint
Posted 10/21/2010
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 10/21/10
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Review 10/21/2010
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I dropped off an autographed baseball of the 1957 Dodgers with PSA at a convention. They sent the ball back to me 2 months later with a letter telling me they could not authenticate it as it was a "clubhouse version." When I called PSA to find out... Read More »
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Complaint
Posted 7/5/2010
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1 Review
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0 Question
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128 Profile Views
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0 Answer
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Trustlinker since 07/05/10
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Anderson, MO
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Review 7/5/2010
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I sent in a pair of Muhammad Ali boxing gloves for authentication. I know for a fact they are genuine autographs. I have the pics of Ali signing then in 1986. The took 1 day to send them back as fakes. There are alot of fakes autos around by mine... Read More »
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Review
Posted 5/26/2010
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1 Review
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0 Question
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152 Profile Views
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0 Answer
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Trustlinker since 05/26/10
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Atascadero, CA
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Review 5/26/2010
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Today is Wednesday 5/26/2010.
I just received my authenticated Elizabeth Francis Taylor autograph today. I can't enough good things about PSA/DNA. The turnaround was fast. THey claim its between 10-20 business day (a full month). But I got mine... Read More »
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Complaint
Posted 4/27/2010
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2 Reviews
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0 Question
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224 Profile Views
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0 Answer
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Trustlinker since 04/27/10
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San Diego, CA
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Review 4/27/2010
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There is nothing professional about this company except in the name. They regularly "lose" items sent to them according to BBB complaints, and the more valuable the item, the more likely it will get "lost." I sent them a batch of tickets and they... Read More »
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Complaint
Posted 5/9/2009
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2 Reviews
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0 Question
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208 Profile Views
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0 Answer
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Trustlinker since 05/09/09
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watertown, NY
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Review 5/9/2009
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PSA has a good business for over a few years now I have been submitting sportscards to grade to make them more valuable and encased by them protecting the card for longer preservation. I have found that this company and many other grading companie... Read More »
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