Sms Business Consulting

4.1 star rating Rating - based on 28 reviews & complaints
 
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Business Services

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Customer Reviews, Ratings & Complaints
Review Posted 1/13/2023
Diligent
SMS has proven to be an honest and diligent partner. They have helped us grow our operations. This has mostly been because of their assistance, ability to anticipate issues, and ability to quickly react to internal changes in staffing. We were abl... Read More »
 
 
 
Review Posted 1/9/2023
Helped us implement our own internal training.
With the help of SMS we were able to ramp up hiring and training of our sales staff. This directly led to an increase in our sales and how client contacts. We have always had issues onboarding new staff and the help was a game changer. They helped... Read More »
 
 
 
Review Posted 12/28/2022
helped us increase our productivity
We’ve been working with SMS for a while now, and I'm more than satisfied with the work they have done for us. They people we have worked with talented, knowledgeable and honest. They assisted us in streamlining our procedures which in turn boostin... Read More »
 
 
 
Review Posted 12/19/2022
pleasure to work with
I just had the pleasure of working with this team and they impressed me with their professionalism and knowledge. They were able to provide me with solutions for my business problems that I had never even thought of, and their level of customer se... Read More »
 
 
 
Review Posted 12/11/2022
highly competent
They are highly knowledgeable and competent. They assisted my husband and me in navigating the challenging business difficulties we had as entrepreneurs and assisted us in finding cost-saving opportunities. Read More »
 
 
 
Review Posted 11/30/2022
solved a constant headache
Always hated dealing with our accounting issues year after year. We have an outside accountant that handles our year end nightmare but most of our issues were internal. SMS was able to help us figure out most of our issues and create an action pla... Read More »
 
 
 
Review Posted 11/28/2022
exceeded our expectations
The experience exceeded our expectations. I learned a lot from both Thomas and Jonathan. I asked a ton of questions and they always spent the time to answer in a way that I understood. Read More »
 
 
 
Review Posted 11/13/2022
succession plan engagement
We had been back and forth with this company for a few months about a succession plan. Our company ended up hiring them a few week ago and I am pleased with the end results. We are in discussions to bring them back in to work on some other project... Read More »
 
 
 
Review Posted 11/9/2022
ERC Credit help
They were able to help us with our ERC credits. We had a few different company offer to help but they always wanted to charge based on final amount which would have been too high. SMS was far and charged us a flat rate. Read More »
 
 
 
Review Posted 10/24/2022
They went out of their way to help us
we have a few locations but in our area I would still consider us a small player. We have been trying to expand for the last few years and needed to call in some help. SMS was able to play an integral part in planning our expansion plans. Hopefull... Read More »
 
 
 
Review Posted 5/10/2022
We had. positive experience with SMS
Their sales team and management team go above and beyond what they promise. The results they provide prove this. If that doesn’t speak volumes about how amazing they are, I don’t know what else will. Read More »
 
 
 
Review Posted 4/26/2022
It was a pleasure working with the team from SMS.
I worked mostly with T.J over the last couple of months. After doing things the same for thee last seven years I knew it was going to be difficult to change. I was very impressed with their knowledge of both the sales and accounting aspects of our... Read More »
 
 
 
Review Posted 4/21/2022
Glad I finally called in help
I brought in this company to help our sales team and for some other administrative issues that we had been having. I probably waited too long to get help which made their job even harder. I really did fear the worst after they delivered their init... Read More »
 
 
 
Review Posted 3/26/2022
solving our headaches
We were looking for some ideas on how we can responsibly grow our business this year. We previously had some issues with picking up too many new clients and ones that were not as valuable as we had been use to. This caused us some major staffing i... Read More »
 
 
 
Review Posted 11/1/2021
really helped our sales team
My current sales team was in dire need of training. They were doing outreach for leads and cold calling future clients. They were NOT closing deals until I hired SMS to help figure out what was going on. Our plans, goals, structure, processes… The... Read More »
 
 
 
Review Posted 5/26/2021
Fixed our succession issues
Last month we hired SMS to help us craft a succession plan as our principal owner was planning on retiring. This has always been a family run business so it was something we wanted to get right. They were able to come in and walk us through everyt... Read More »
 
 
 
Review Posted 4/26/2021
A good experience
I could not have asked for a better consultant. Alex took the time to explain each issue as it came up. We had been putting band aids on issues for years now. We felt like we never had the time to figure out what was causing the issue and instead... Read More »
 
 
 
Review Posted 2/16/2021
Accomplished what they said they would
Not much to go in to. We signed with them for a two week consulting contract. At the end of the engagement I can honestly said they did what they said they would. Only time will tell if it has the type of impact that was promised. Read More »
 
 
 
Review Posted 2/1/2021
Decent help
It took us a few tries but I feel like we finally found ourselves a decent partner. After stumbling with a couple of different consulting companies one of our accountants gave us a referral with these guys. So far is has been just under a couple o... Read More »
 
 
 
Review Posted 10/27/2020
ok
Last week has been a learning experience working with our consultant Lawrence. Not the cheapest company but you get what you pay for. I might end up updating in a few months with a higher score if the changes make the promised impact on our bottom... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (877) 274-0147 Address   1267 Barclay Blvd
Buffalo Grove, IL 60089
Website   http://www.sms-na.com/ Email  
Contact   Other  
 
 
 
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