HireRight, Inc.

1.2 star rating Rating - based on 178 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
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HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

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Customer Reviews, Ratings & Complaints
Complaint Posted 5/9/2022
Incompetence is an Understatement
I was offered a six-month consulting position in January. Hire Right was the firm engaged to perform a background check for me. When I first saw my report, it contained much incorrect information. For just one example, several of my previous emplo... Read More »
Complaint Posted 3/15/2022
Absolutely horrific experience!
I cannot believe that the corporation that hired me in the first place would outsource their background checks service to a company like HireRight. As per their request, I provided HireRight with all of the necessary documents/certifications/conta... Read More »
Complaint Posted 10/14/2021
Inaccurate, inefficient, lazy,
As others have stated this company is an absolute nightmare to deal with. When filling out the background information for them to confirm /verify there is an option to submit documentation ahead of time. Knowing the games this company plays ( not... Read More »
Complaint Posted 7/18/2021
More like a fault finding agency
I think their investigation is focused on finding faults than actual verification. Their staff are equally lazy like they let you do all the work by submitting every possible documents and also contact organizations to reach out to them. Honestly,... Read More »
Complaint Posted 5/29/2021
Most Frustrating Experience
I was asked to visit HireRight to do a test for my volunteering application. - Called to schedule an appointment and was told that they do not take appointments, just walk-in - Visited their facility on a Wednesday at about 5:15pm. - I was told th... Read More »
Complaint Posted 4/9/2021
The company is a lier
They told me they cannot hear back from my school to verify my education. But I reached out to the school office and they never received the request from HireRight. My school office tried to help by reaching out to them but they don't even reply.... Read More »
Complaint Posted 12/3/2020
Worst Experience Ever
I been waiting on my background check to clear for almost 3 months. 3 months without income is not a pleasant experience. With the holidays fast approaching I could use this job Whenever I contact Hireright they blame it on covid slowing the court... Read More »
Complaint Posted 11/30/2020
Taking over two months and several phone calls and emails with not success to get a personal copy of my background report
The customer service responses seem to be quick at the beginning. But the customer service can do nothing to ensure that something actually occur. I received an email that I could view my background report through a link after a background check... Read More »
Complaint Posted 10/20/2020
Awful! Completely Awful!
It’s been a whole month and I’m still waiting for my background to clear. This place is unprofessional and ridiculous. I’m gonna have to move on to another job cuz this is taking way too long. Just plain ridiculous. Read More »
Complaint Posted 9/23/2020
They do NOT provide a background check, they ask the applicants for sensitive information such as Credit card number and tax forms Nobody is privy to this information that is not financing a line of credit for you. Please do not provide them any i... Read More »
Complaint Posted 8/20/2020
Absolutely horrible
They do not do background checks well at all. All they do is demand that you find paystubs constantly. They don't even ping you updates in timely manners so you'll constantly be blindsided by their updates. You do your own background check and wil... Read More »
Complaint Posted 8/20/2020
Completely lacking in customer service
This company has no customer service whatsoever. I am driven to the extreme of an online complaint because for the past 3 months since our person who contacted Hireright passed suddenly, repeated emails and phone calls have netted me nothing. No a... Read More »
Complaint Posted 8/17/2020
Incompetent and Immoral
Please STAY AWAY from this company. They haven't completed my criminal background check since mid-March. After 5 months incompetence their unreasonable excuses, my hiring company decided to go for another vendor to do the work HireRIght never comp... Read More »
Complaint Posted 8/4/2020
I almost lost a new job opportunity because of Hire Right. Reading through the recent reviews, my experience with this firm was exactly the same. They could not seem to "get in touch" with my previous employer, despite FOUR contact numbers provide... Read More »
Complaint Posted 7/6/2020
It’s very unfortunate that many reputable employers use this terrible outsourced company to handle sensitive information of prospective employees. Dealing with HireRight has been my worst nightmare! Believe it, folks! The reviews are ALL TRUE! Thi... Read More »
Complaint Posted 7/1/2020
HireRight is a nightmare on elm street
I applied for a job that used HireRight and it has been a nightmare. I've had several jobs through out my career and NEVER HAD THIS ISSUE. After the pandemic as you know most people had to find another job. I applied for several company and receiv... Read More »
Complaint Posted 6/9/2020
Incompetent: Avoid At All Costs
Any company who has employees who cannot open a ZIP file and who encourages broadcasting private information across the web IS NOT reliable or trustworthy. Read More »
Complaint Posted 6/9/2020
They do not know how to do a background check. They overlook information, They asked me to provide W2s and pay-stubs to verify previous employment because they couldn't reach my previous employer even though I had given them the employment verific... Read More »
Complaint Posted 4/29/2020
Total Incompetent Worst company ever
Th e worst company ever. They donot know anything about background verification. They will ask u all documents. but still they cannot complete. Because of this I lost job. Employer should aware about that before doing background check through hi... Read More »
Complaint Posted 3/31/2020
Total Incomeptence
I have had to work with this company going back and forth for MONTHS because they are so incompetent. How are they possibly still in business, if they cannot even do a background check? I have had to go through the IRS, contact previous employers,... Read More »
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
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